To help tackle the issue of training and user adoption, PSC has recently partnered with ClickLearn to make the tool available to PSC client companies.
One of the very first things a Dynamics administrator has to navigate when they start using the latest Unified Client Interface (UCI) is: “Where is my settings area?!”.
Dynamics 365 has received a new, easy to use update to replace its Voice of the Customer surveys. Microsoft Forms Pro will provide a more comprehensive survey solution that anyone in your organization can be enabled to utilize.
Fast information about contacts and users are easier than ever to review in the updated Dynamics 365 Customer Engagement’s Unified Interface with new profile cards.