CRM initiatives have a 63% fail rate, according to a 2013 study by Merkle Group, Inc. Since surveys support the reality that most high-growth organizations today view CRM as a key driver to their company’s success, how do these organizations achieve the results desired?
PSC Group’s Dynamics 365 CRM HealthCheck service helps your organization identify any factors limiting the success of your system. Our analysis assesses the issues specific to your organization’s deployment of Dynamics 365 CRM and identifies the opportunities available to realize the desired benefits from the system.
Our goal, by highlighting these “gaps” and offering suggestions for closing them, is to help you take your Dynamics CRM implementation to its desired state—driving user adoption, optimizing business processes, and ultimately increasing value and satisfaction.
Download Dynamics 365 CRM HealthCheck Fact Sheet