Gourmet, local chocolate maker Vosges Haut-Chocolat has relied on separate inventory, accounting, and shipping systems to power the exponential growth of its ecommerce business.
While the growth in online sales has been a welcomed trend, the complexity and headaches associated with getting thousands of packages out the door every day has caused some natural growing pains.
“We’ve been thrilled by the growth and expansion in our online
business…The only problem has been keeping up with this growth
using systems that require manual batch imports and double data entry.
Orders, inventory and shipping have simply been too difficult and time
consuming and that’s what got us interested in the process mapping
and automation solutions from PSC Group.”
- Natalie Markoff, Chief Marketing Officer at Vosges Haut-Chocolat
PSC Group created an integrated back-office ecommerce system which has increased speed, capacity, and productivity, helping Vosges fulfill its company mission of bringing “peace, love and chocolate” to customers around the world.